Account & Coupons

Do I need an account to get started?

No, you will be able to check out with a Guest Account.

However, we encourage you to register an account with Just Nuts to enjoy future offers and discounts. Registration takes a few simple steps only!

Why would I need an account?

Customers can be tuned in for our special promotions and updates on new products!

How do I use the promotional codes I get in my email?

There is a coupon code area for you to input your code on the cart page before the checkout page.

Just enter your coupon code and press apply coupon. 

Orders & Delivery

What delivery options are available?

We provide two different delivery options. 

Standard Delivery – $4.90 Flat Rate with No Minimum Purchase Order. Same day delivery.

Express Delivery – $14.90 Flat Rate with No Minimum Purchase Order. Takes 60 minutes to deliver to your doorstep.

My order is above $70, what delivery option am I entitled to?

For orders above $70, you are entitled to our free Standard Delivery. 

What is the order cutoff time?

Our order cutoff time is as follows:

Mondays – Fridays

For Office deliveries, order cutoff time is at 3 pm.

For Residential deliveries, order cutoff time is at 6 pm.

Saturdays, Sundays

For Residential deliveries, order cutoff time is at 7pm.

If your order is placed after the order cutoff time, you may expect your order the following day.

When can I expect my order?

Our order delivery time is as follows:

Mondays – Fridays

For Office deliveries, your order would be delivered between 3 pm – 5 pm.

For Residential deliveries, your order would be delivered between 6 pm – 8 pm.

Saturdays, Sundays

For Residential deliveries, your order would be delivered between 7 pm – 9 pm.

How long will it take to process my order?

Your order is generally processed at our order cutoff time.

How will my order be packed?

All orders will be packed in packs of 100g for your convenience.

What if my order has a bad bag of nuts and other snacks?

 We have a 100% Replacement Guarantee! We Will Replace it for you for Free!

In the rare occurrence that you receive a bag of nuts that are not fresh, drop us a message through our live chat with the image of the item you received and we will get back to you as soon as possible.

How long do I have to wait for the replacement?

This would depend on your location and how many items are to be replaced! Our service team will get back to you as soon as it is being processed to give you the earliest possible replacement timing.

My order did not arrive what can I do?

In the rare occurrence that you did not receive your order, drop us a message through our live chat and we will proceed to get it sorted out for you! 

Just Nuts

Is Just Nuts Halal Certified?

Jut Nuts is not halal certified, however many of our suppliers are. All of our products do not contain pork, lard or alcohol based ingredients. 

You can be assured as we do have a large number of Muslim customers ordering our products on a regular basis.

Is Just Nuts vegan?

Just Nuts products are vegan. All products we carry are not produced alongside any meat, eggs, dairy products, and all other animal-derived ingredients.

Is Just Nuts organic?

Just Nuts uses award-winning organic nut suppliers to ensure the best quality can be provided for our customers.

How does Just Nuts packaging look like?

Our orders are packed into packs of 100g for your convenience. 

Where can I find the nutrition value of each product?

On our online store, simply click on the product that you are interested in. Look for the Description tab and you’ll be able to see them.

Going Nuts

How long can my nuts last once I've opened it?

You’re advised to consume your nuts within a month of opening it as they contain no preservatives.

How should I store my nuts?

For maximum freshness, nuts should be stored in your fridge or freezer. If you choose to keep them in your pantry, do keep them away from light, oxygen and heat as they will make your nuts go rancid faster. 

How long can I keep my nuts for?

Our products will last at least 2 months when you receive it as we are constantly getting new stocks. However, different products have different shelf lives. Average shelf life of our products is between 3 months to 6 months. 

My nuts have turned stale, and I don't want to toss them out, what can I do?
If your nuts are stale, you can toast them to freshen them. 
 
To toast nuts, spread them on a baking sheet and place in an oven preheated to 350 degrees Fahrenheit. Toast the nuts for 10 minutes.
 
A dry pan can also be used to toast the nuts on the stove top, a method that takes less than 10 minutes when using a medium-high heat.
 
However, if your nuts are rancid, we recommend you to not consume them and toss them out. 
How do I know if my nuts are rancid?
Rancid nuts will have a characteristic smell that will remind you of paint or nail polish. It can also be identified as smelling like old plastic containers. 
 
If you recognise any of such smells in your pack of nuts, chances are that they have gone bad and you’re not advised to consume them.